WARNING: These products contain nicotine. Nicotine is an addictive chemical.

This website is for adults 18 and older only. Vape responsibly.

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Order MYR100 ke atas

FAQs

Orders, Shipping and Payments

What payment method do Punk Juice accept?

We accept payment using FPX (cimb, maybank, rhb, hong leong, public bank, bank islam, bank rakyat etc).

We also accept ewallets: TouchNGO, GrabPay, Boost, ShopeePay.

Where do you ship the products from?

We ship all our items from our warehouse in Kuala Lumpur, Malaysia.

How long will it take to receive my order?

Here's the estimated time arrival for:

1) DHL eCommerce:
Peninsula: 1-3 days
Sabah & Sarawak: 3-5 days

2) Lalamove Delivery:
Within 24 hours after payment. Only around Klang Valley.

Can COD ah?

We currently don't offer Cash on Delivery as a payment option. However, we have a variety of secure and convenient payment methods available for you, including credit/debit cards, online banking, and e-wallets.

If you have any questions or need assistance with your payment, our customer support team is always here to help!

Is my order confirmed?

When you proceed to checkout and complete all the necessary steps, you will receive an Order Confirmation email that clearly states your order number.

If you haven't made a payment, we can't process your order. It's advisable to pay within 24 hours to avoid your order getting canceled.

Once payment is made, you'll receive a tracking code to easily track your parcel every step of the way.

Oops! I made a mistake on my order. Can I make adjustments?

No problem. Just email or WhatsApp us. We will help you change your order if the order has not been shipped.

Can I get a discount on my first order?

Boleh! If you're new here, simply sign up with your email and get free shipping for orders above myr100.